Payment Policy
At Artsons & Co., we are committed to ensuring secure and transparent transactions for all clients purchasing rare and limited-edition collectibles. This Payment Policy outlines the accepted methods of payment, currency, responsibilities, and procedures.
1. Accepted Payment Methods
1.1 All payments must be made in U.S. Dollars (USD).
1.2 We currently accept the following methods:
PayPal
Major Credit Cards (Visa, MasterCard, American Express, Discover)
1.3 Bank transfers may be available for high-value private sales upon prior arrangement with the Company.
2. Payment Timing
2.1 Full payment must be received and cleared before an order is processed and shipped.
2.2 For pre-orders or custom commissions, a deposit may be required, with the balance due before dispatch.
2.3 Failure to complete payment within the specified timeframe may result in order cancellation.
3. Security of Payments
3.1 All payments are processed via secure, encrypted gateways.
3.2 Artsons & Co. does not store full credit card information on its servers.
3.3 Buyers are responsible for ensuring they use authorized and secure payment methods.
4. Taxes, Duties & Fees
4.1 Prices on the Website are listed in USD and exclude customs duties, import taxes, or local charges, which remain the Buyer’s responsibility.
4.2 Any currency conversion fees, bank charges, or PayPal/credit card processing fees are borne by the Buyer.
5. Fraud Prevention
5.1 Artsons & Co. reserves the right to refuse or cancel any order suspected of fraud, unauthorized activity, or violation of these Terms.
5.2 Buyers may be required to provide additional identification or verification before an order is accepted.
6. Refunds
6.1 Refunds, where applicable, will only be processed in accordance with our Return & Refund Policy.
6.2 Refunds will be issued only to the original payment method used at checkout.
6.3 Refund processing times may take 7–14 business days, depending on the Buyer’s financial institution.
7. Payment Disputes
7.1 Buyers agree to contact support@artsonsco.com before initiating any chargeback or third-party dispute.
7.2 Artsons & Co. will provide documentation (invoices, courier records, proof of delivery) to assist in resolving disputes.
8. Governing Law & Jurisdiction
This Policy shall be governed by and construed in accordance with the laws of the United States of America. Any disputes shall be subject to the exclusive jurisdiction of the courts of the United States.
9. Amendments
Artsons & Co. reserves the right to update or amend this Policy at any time. Updated versions will be posted on our Website with the revised effective date.
10. Contact
For any payment-related inquiries, please contact: support@artsonsco.com
Artsons & Co. – Client Services